FAQ
Got questions? With our FAQ, find answers to some of the most common ones we hear.
If you don’t see what you’re looking for, feel free to use the form on this page. We’ll get back to you as soon as possible.
The Cubeler Link is the software that establishes and maintains the connection between the accounting software of your business and the Cubeler platform.
Cubeler is powered by AI and analytics. The more data you share, the more effective the platform becomes at delivering value to you and your business.
This includes:
- Relevant business opportunities
- Recommended business contacts
- Pre-qualified credit offers
- Custom business intelligence reports
If your accounting software isn’t listed, it’s not currently supported by the Cubeler platform. If this is the case, please use our contact form to tell us which software you use. We’ll let you know if and when support for your accounting software is planned. In the meantime, you can still register and use features available to businesses not linked via Cubeler Link.
Send us your service provider’s contact information via our contact form, including these details:
- Provider’s business name
- Contact name, email and phone number
- Your business name and registration number
Use “External Accounting” as your subject line. We’ll get in touch with your provider to provide the necessary support.
Cybersecurity has come a long way since the early days of the Internet. If you’re not concerned about banking or shopping online, you shouldn’t be uneasy about safeguarding your business data on Cubeler. We use the same encryption technology and firewalls as banks and trusted online vendors for data transmission and protection. For more details, please visit our Data Security page.
Primarily business owners and executives. You can target them by location, industry, company type and more to make your ads more effective.
Cubeler doesn’t offer creative services. However, you can post a request through the platform’s networking feature to find someone who does.
Ads are muted by default to provide a better user experience for everyone on the platform. Viewers can click the sound icon to hear them. We recommend adding text overlays to convey your message effectively.
Cubeler’s AI recommends connections based on business profiles. If two members are from Company A and Company A is a match for Company B, both members from Company A may be suggested as a connection to Company B.
You’ll only receive notifications if you’ve enabled them in your account settings. You can also download the Cubeler mobile app to get real-time alerts.
No. All registered Cubeler members can post and browse business opportunities—no Cubeler Points are needed.
Yes. By default, you see news related to your business and industry. You can adjust your account settings by selecting the news feed categories you prefer.
Newer reports are typically more valuable and cost more points. Older reports generally require fewer points to download.
No. Cubeler Points are currently the only accepted payment method on the platform for Cubeler members.
It may take up to 48 hours for your Cubeler Points to appear in your Cubeler account. If it’s been longer, reach out to us via our contact form to let us know.
- Use “Missing Cubeler Points” as the subject line
- Specify the activity type (e.g., survey)
- Indicate the date you completed it
The Cubeler Score is a financial metric that evaluates the financial health of a business. It considers factors such as the profitability and debt servicing capacity of the business, calculating and comparing financial ratios to industry benchmarks. The Cubeler Score also helps Cubeler members see how their business stacks up against industry peers. Only you and authorized Cubeler members of your business can see your Cubeler Score.
No, Cubeler is neither a lender nor a loan broker. Cubeler does not provide loans and does not receive any compensation or earn any commission on credit facilitated by the platform.
They remain available as long as your business continues to meet the lending institution’s credit criteria on which the offers are based. This could be several months or more.
Some partners offer up to US$10 million per transaction. The actual amount depends on your business financials and the specific lender’s criteria. Each generated offer will specify the type of credit and the maximum amount of credit to be extended.
Got More Questions?
If you would like more information about Cubeler,
use the form below or contact us at info@cubeler.com.